Aladdin manages the end-to-end insurance process, including:

  • Quoting and underwriting;
  • Claims management;
  • Accounting and reserving;
  • Cash management; and
  • Reinsurance

The system’s built-in logic and flexible workflow management allows it to automate business processes that would traditionally require human intervention to improve efficiencies and reduce staff costs. For example, risk assessment and pricing at underwriting and renewal stage can be improved based on business rules that take internal and/or external data and claims experience into account. Similarly, claims that meet specified criteria could be fast-tracked with only a sample being referred for further investigation.

The system allows client, supplier and third party communications via email or mobile to be fully automated and tracked. It features a number of ready-built integrations with banks, credit agencies, data warehouses and claim service providers and is easily extendible to cater for bespoke interfaces.

Rolling out self-service functionality to third parties such as brokers, insureds, assessors and claim service providers reduces staff costs and related expenses to process transactions and improves the accuracy of captured information.

Click on the links below to view details on the specific features used for process automation: